At Fremantle Pilots, our commitment to safe and efficient pilotage services is unwavering. Every pilotage is meticulously planned and executed in accordance with our Integrated Management System (IMS) and the Operational Parameters for the Port of Fremantle. These guidelines set the minimum requirements for shipping operations, encompassing towage, environmental considerations, and vessel specifications.
Expertise and Experience
Our team includes 15 unrestricted pilots, each equipped with extensive local and international pilotage expertise. Their proficiency ensures that we deliver reliable, top-notch services tailored to the unique needs of the Port of Fremantle.
Our team of pilots brings a wealth of experience, providing pilotage services for a diverse range of vessels. From routine operations to non-routine projects, we’ve successfully navigated everything from barges to towing disabled vessels. Additionally, we have collaborated seamlessly with the Royal Australian Navy to offer pilotage services to foreign and domestic naval vessels.
Reliability and Timeliness
Punctuality is paramount in delivering a safe and efficient pilotage service. Fremantle Pilots not only ensures the timely provision of pilots but also maintains a minimum of 5 pilots per day. Operating 24/7, 365 days a year, our certified IMS system and compliance service guarantee reflect our commitment to meeting scheduled demands with precision.
Customer Satisfaction
Our dedication to customer satisfaction goes beyond industry standards. With a diverse range of vessel types and the capability to handle new passenger vessels calling at the port, we prioritise meeting and exceeding our clients’ expectations. Our 100% compliance service guarantee ensures simultaneous pilotage around the clock, providing backup support for uninterrupted service.
Non-Routine Projects
At Fremantle Pilots, we thrive on challenges presented by non-routine projects. Our pilots are adept at handling unique scenarios, from specialised cargo vessels to unforeseen circumstances such as towing disabled ships. With a proactive approach to risk management and a commitment to adapting to the ever-changing maritime landscape, we ensure that even the most unconventional pilotage projects are executed with precision and expertise. Our flexibility and problem-solving capabilities make us the trusted choice for navigating uncharted waters and addressing the diverse needs of our clients.
We honour the Whadjuk Noongar people as the traditional custodians of the land and waterways on which we live, work and play and offer our respect to Elders past, present and emerging.
Address: Pilot House
1 Quarry Street, Fremantle WA 6160
Phone:
+61 (0)8 9433 6340
Post:
PO Box 1116, Fremantle WA 6959
About Us
Expertise
Pilotage
Consultating
Technology
Safety
Accreditation
Training
Fremantle Pilots are an accredited company operating in accordance to ISO 9001:2015 and ISO 45001:2018 Standards.
